Recent Posts

Fire Department Training

10/30/2023 (Permalink)

Fire truck parked in front of the local fire department training facility. Fire truck parked in front of the local fire department training facility.

SERVPRO® of Bullitt & N. Nelson Counties works very closely with our local fire departments in order to understand the complexities of fire damage and losses. We have accompanied our fire fighters during their monthly training exercises and spent time talking with them to learn how we can help our customers through dealing with a fire loss. 

Most people believe that a fire loss means that your structure has suffered severe structural damage but often times it is actually a small area of actual structural fire damage while your entire home may be damaged by soot and smoke. SERVPRO® has experienced and knowledgeable technicians that know how to handle every aspect of fire clean-up. We have specific products that will remove all the soot from your walls and the smoke smell from the atmosphere of your home. We will remove any and all fire damaged contents and send them out to a company that specializes in cleaning and restoring your personal property. The property restoration companies that we use are specially trained in cleaning and restoring delicate and priceless items, so you can have peace of mind knowing that your items are being handled with care.

Aside from working closely with our local fire departments and content restoration comanies, our team is dedicated to working along side your insurance company to insure that they have all of the documentation needed to easily process your claim.

SERVPRO® is here for you 24 hours a day 7 days a week to make sure that you receive the best care possible!

Residential Storm Damage

10/27/2023 (Permalink)

Tarp over a home damaged by a tree fall Tarp over a home damaged by a tree fall

In March of 2023 our area sustained a severe wind storm that caused massive damage to homes & businesses. Fortunately, SERVPRO® of Bullitt & N. Nelson Counties is skilled in storm clean-up and repairs. 

When our clients call us after sustaining storm damage the first thing we do is secure their home. We make sure that the damaged areas are covered by boards or tarps to ensure no further damage is incurred. The next step is guiding the home owners in the insurance claim process. We will take photos and write an estimate to provide to your insurance company. This step may seem small, however it is the key step to getting your insurance claim approved. 

Once we have the insurance company's approval to do repairs, we will get scheduled with the homeowner to get the work started. As the homeowner you will have to pick out paint colors, flooring types & design, and anything else that will go into doing the repairs. 

SERVPRO® knows that damage to your home can be a very stressful situation to deal with and that's why we are here to help you from the beginning to the end. When we have completed the repairs on your home it will be "Like it never even happened."®

About Commercial Water Damage

10/24/2023 (Permalink)

Water loss in a large commercial space Wide spread water loss in a commercial building

Commercial water damage is often far more extensive than in homes. If you consider the size and complexity of the mechanical systems used in these structures it's no surprise that water damage is a serious concern for business owners.

The two most common causes of commercial water losses are roof damage and plumbing issues, such as a burst pipe or faulty sprinkler system.

Roof damage that causes water leaks can be detrimental to a business as it can take a significant amount of time to discover there is even an issue. In many instances by the time the issues is found there is already mold growth or even damage to expensive equipment. 

If you believe your facility may be experiencing a water leak you can look for these telltale signs: water stains near piped areas, musty smells developing, or standing water that collects and drips pools of water on the floor. 

Once a water leak has been confirmed and stopped your next move should be to contact an experienced and qualified water restoration professional such as SERVPRO® of Bullitt & North Nelson Counties. Our water restoration specialists will be there in a hurry to help you get the clean-up going and walk you through the entire restoration process from start to finish. 

Commercial Water Loss - Freeze of 2022

8/1/2023 (Permalink)

Conference room damaged by burst pipes Conference room damaged by burst pipes. In this photo you can see the extent of the damage done by burst pipes.

Any type of water loss can negatively affect your home or business, however if a business sustains a major water loss it can impact their ability to run their business, help their clients, and can have a direct financial impact. 

When the Christmas Freeze of 2022 occurred, one of our local businesses sustained severe damage from pipes that had frozen and burst. SERVPRO of Bullitt & N. Nelson Counties was quick to arrive and begin the mitigation process to dry out the building and remove all the damaged materials & contents. 

Our dedicated and highly trained team worked around the clock to ensure that all of the pipes were fixed, the water damaged materials & contents were documented and then removed and discarded. Our team then set up the proper drying equipment, such as dehumidifiers & air movers. 

Once we were sure that the drying process was fully completed; we began the restoration process of replacing all of the damaged insulation, drywall, flooring, etc. After the restoration process was complete, it was like a brand new building. "Like it never even happened."

We Can Help Your Business

10/4/2022 (Permalink)

Are You Ready? Flyer. Call us to set up your ERP

SERVPRO offers an Emergency Ready Program. We understand that your business already has a plan of action in place when your company encounters water damage or fire damage. We are hear to help prep you for this loss, large or small. 

The ERP is set up in our system as well as on your phone and we give you an organized folder with the print off of this plan. 

Lets say you are at home and a water line bursts at your company and the staff doesn't know what to do. Luckily, when you receive the call from your frantic employee, you have the plan of action at your fingertips and can direct them to the printed copy on the premises. Now you both know how to shut off the water valve and access the electrical panel if needed. SERVPRO is 24/7 and you have already called us to remove the water and set up the dryers before there is a chance for mold to develop. Your account is in our system and we know where to park, how to enter the building, and are able to get started right away.

The ERP has your insurance information listed and you can call your agent to let them know what happened, all from home without panic or stress.

Call us TODAY to set up YOUR ERP, so you can have peace of mind knowing that we are both prepared to handle anything that threatens your business from shutting down.

"Like it never even happened."

502-904-0710

DID YOU KNOW?

10/4/2022 (Permalink)

Orange logo of Servpro, that looks like a roof top. SERVPRO is here for you 24/7

If fire or water damage sidelines your business, you need a professional restoration company to quickly restore your property. Every hour spent restoring your business is lost revenue and productivity. Commercial restoration presents unique challenges and we have the training, experience, and resources to handle any size disaster. 

Let SERVPRO set up an Emergency Ready Program for your business. This allows us to be familiar with your company's layout and access points so we can serve your needs quicker and smoother. 

When A Natural Disaster Hits

10/4/2022 (Permalink)

Storm cloud with lightening with a SERVPRO Disaster trailer set up to help the community. When Disaster Hits, SERVPRO is Here to Help.

SERVPRO Corporate keeps the franchise owners up to date on all Disaster Relief Needs. There are Storm Teams assembled across the Nation, ready to haul their team and equipment to the area in need. 

SERVPRO has the current information about each natural disaster and the devastation that it brought with it. Each franchise is notified on where to go and who needs help. We are organized relief professionals who care about your needs.

While on a storm job, SERVPRO teams are often entrusted with protecting sensitive information. The security and confidentiality of a client’s data and job site is paramount. SERVPRO teams have a responsibility to adhere to all privacy and security guidelines while on a job site.

What we do Post Fire

9/14/2022 (Permalink)

Image of exposed frame work inside a room. Ceiling to floor coverage of white primer. Ceiling to floor cover with KILZ oil based primer to prevent smoke odor after a fire.

Clean up after an apartment fire.

One of the units in this building caught fire and once we were cleared to step in and help the building owner, SERVPRO had to tear everything out; down to the studs. All studs and walls that still maintain their structural integrity are sprayed with KILZ, this Oil-Based Primer is a powerful stain blocking formula that blocks most heavy interior stains including water, smoke, tannin, ink, pencil, felt marker, grease, and also seals pet, food and smoke odors. This helps keep down cost and will provide the homeowner with an odor free home, "Like it never even happened".

Out of sight out of mind - Fire Damage

9/14/2022 (Permalink)

image of a corner of a room, showing black smoke damage near an exhaust fan on the ceiling. Smoke damage that we see, but what is the damage behind the walls?

When your home experiences a fire there are a few things that you probably didn't think about that could have taken on damage.

  • Ducts and HVAC system
  • Installation
  • Behind the Drywall
  • Electrical
  • Attic and crawl space
  • Structural Integrity / Framing
  • Soot and smoke will damage furniture, flooring, cabinets, 

If the fire didn't touch it or damage it, the soot and smoke did. Soot isn't always visible and it will damage the air quality and all items in the home. Before you have the professionals come out to clean up, cover the furniture with blankets and lay down mats or blankets in high traffic areas to protect the flooring.

SERVPRO of Bullitt and N. Nelson Counties is here to help you! No job is too large or too small. 

"Like it never even happened"

Call us 24/7 at 502-904-0710

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A Leak can go Undetected for Days

9/14/2022 (Permalink)

Kitchen with water damage floor. Cabinets are removed to reveal a wet subfloor. All of the kitchen cabinets had to be removed so we could remove the flooring. Once the floor was removed, we can dry out the area.

The homeowners were unaware of a leak in their kitchen sink for several days and didn't notice the damage until the floor was soft. (It's always a good idea to keep the cabinet clear of clutter so you can catch a leak sooner than later.) By the time SERVPRO was able to rescue the homeowner, the water soaked through an extra board in the cabinet, under the cabinet, down to the subfloor, and the water made its way into the next room; damaging the floor in the bathroom.

SERVPRO is here to help make it right. We communicate well with the homeowner and insurance company so we can make it, "Like it never even happened".

Though the process may be startling at times, we work fast to put your life back together. 

Call us 24/7 at 502-904-0710