Recent Water Damage Posts

Commercial Water Loss - Freeze of 2022

8/1/2023 (Permalink)

Conference room damaged by burst pipes Conference room damaged by burst pipes. In this photo you can see the extent of the damage done by burst pipes.

Any type of water loss can negatively affect your home or business, however if a business sustains a major water loss it can impact their ability to run their business, help their clients, and can have a direct financial impact. 

When the Christmas Freeze of 2022 occurred, one of our local businesses sustained severe damage from pipes that had frozen and burst. SERVPRO of Bullitt & N. Nelson Counties was quick to arrive and begin the mitigation process to dry out the building and remove all the damaged materials & contents. 

Our dedicated and highly trained team worked around the clock to ensure that all of the pipes were fixed, the water damaged materials & contents were documented and then removed and discarded. Our team then set up the proper drying equipment, such as dehumidifiers & air movers. 

Once we were sure that the drying process was fully completed; we began the restoration process of replacing all of the damaged insulation, drywall, flooring, etc. After the restoration process was complete, it was like a brand new building. "Like it never even happened."

A Leak can go Undetected for Days

9/14/2022 (Permalink)

Kitchen with water damage floor. Cabinets are removed to reveal a wet subfloor. All of the kitchen cabinets had to be removed so we could remove the flooring. Once the floor was removed, we can dry out the area.

The homeowners were unaware of a leak in their kitchen sink for several days and didn't notice the damage until the floor was soft. (It's always a good idea to keep the cabinet clear of clutter so you can catch a leak sooner than later.) By the time SERVPRO was able to rescue the homeowner, the water soaked through an extra board in the cabinet, under the cabinet, down to the subfloor, and the water made its way into the next room; damaging the floor in the bathroom.

SERVPRO is here to help make it right. We communicate well with the homeowner and insurance company so we can make it, "Like it never even happened".

Though the process may be startling at times, we work fast to put your life back together. 

Call us 24/7 at 502-904-0710

Hidden Water Damage

9/1/2022 (Permalink)

hallway with ripped up carpet. The plywood, subflooring is saturated from a busted pipe. saturated subfloor, under carpet.

How to spot hidden water damage and where you can expect to find it.

Building materials and water do not mix. Pipes behind the walls can leak over time causing damage without you knowing, effecting the wood studs, plywood sheathing, subflooring and insulation - feeding mold growth and rot. Flooring, walls, and ceilings could buckle and warp. When these materials absorb water it becomes dangerous when their structural integrity is compromised. 

A few signs to watch out for:

  • Increased water bill
  • Damp window seals
  • Discoloration / Stains that grow
  • Bubbling or peeling on your ceiling or walls
  • Long lasting musty orders

SERVPRO of Bullitt and N. Nelson Counties is 24/7 and is able to find the moisture even if you can't see it with our moisture reader. We can detect if your home is need of repair or if it's as simple as us bringing in our equipment to dry the space out after locating the leak and fixing it.

It's very important to address any leak so your home remains a healthy and safe environment for you and your family, preventing hazardous conditions and mold.

Let SERVPRO help, Like it never even happened.

Things you do NOT want to Ignore after Water Damage

9/1/2022 (Permalink)

Standing water in a carpeted basement. flooded basement from sump-pump failure.

Water has impacted your home and the visible water was removed. Now what? Everything is alright...Right?

Not necessarily.

There are underlying issues at hand that you may have overlooked.

  1. Health Issues >> Moisture can be lingering and it's likely that mold is developing. Pay attention to musty smells.
  2. Structural Damage >> If the water damage was not dried out by professionals then your home is at risk of rotted frame work, support beams, and subflooring. There may still be hidden water that is pooling.
  3. Electrical Problems >> Don't take any risks when it comes to electricity, it doesn't mix with water. Don't put yourself or your family in harms way of electrical shock or fire.

Call SERVPRO to make sure the water and moisture is pulled out of your home so you can relax, knowing that you're taken care of.

"Like it never even happened"

We Specialize in Flooded Basement Cleanup & Restoration

9/1/2022 (Permalink)

standing water around the sump pump. Flooded basement after sump pump failed

You just woke up and found your basement completely flooded because your sump pump failed after your water heater busted. You haven't even had a chance to wake up and your day is already ruined!

Let SERVPRO take over! Let us take that worry and stress off your shoulders and let our quick responding, compassionate team clean it up and restore your home, "Like it never even happened".

We are equipped and knowledgeable, knowing what to do right away. We will remove the water that day and pull the moisture out of the air and materials to make sure mold and structural damage does not occur. 

Contact SERVPRO at 502-904-0710 for all your restoration needs

How long does the process take to remove water?

9/1/2022 (Permalink)

Our equipment drying the space after the water was removed from the flooded basement. Our equipment drying the space after the water was removed from the flooded basement.

The typical timeline for a water job is around 3-5 days for a SERVPRO restoration specialists to take care of water damage.

  • DAY ONE: Is all about stabilizing the damage. This means we set out the Air movers and extract the standing water.
  • DAY TWO: We have most likely been in touch with the insurance adjuster and have a better idea as to what we are allowed to do. When given the approval, we begin tearing out the damage.
  • DAY THREE-FIVE: we are focused on drying and monitoring the job.

Once the job has been completed the last step is for our SERVPRO specialists to come by and pick up the equipment.

If you experience water damage please call us at 502-904-0710. 

What happens NEXT?

Mitigation has been complete; the water is gone, the floors are dry, and some of the wall had to be cut out to prevent mold. Now what?

Now our restoration team comes over to rebuild. Time on this portion is dependent on the materials that are needed and the Project Manager will let you know everything that needs to be done and the process it will take.

Types of Water Damage

8/15/2022 (Permalink)

brown colored water raising in basement. Electrical chords drooping in the water. Gray water flooding a basement when a sump pump failed.

Clean water, Gray water, and Black Water, Lets talk about them.

Clean Water doesn’t typically have microbes or bacteria and is usually sanitary or from a natural source. This type of water tends to come from a broken appliance, faulty sprinklers, a burst pipe, rainwater, or melting snow. 

Gray Water has biological or chemical hazards in it (think urine, laundry detergents, blood, etc.). If it has the potential to cause sickness or irritation, it’s not clean! Be sure to protect your skin, eyes, and mouth from direct contact (wear gloves at least; goggles and a face mask are a plus!). Keep small children and pets away from this type of water damage.

Black Water usually comes from a natural disaster or raw sewage and contains chemicals, pathogens, pesticides, or other harmful biological bacteria. It is not necessarily black in its coloring (the same goes for gray water). For example, flooding fresh or ocean water is considered black because it has so many unknown contents. Do not attempt to clean up this type yourself. Instead, please call a professional for your safety.

Identifying Water Damage

SERVPRO is 24/7 and we are able to take the stress and worry off your shoulders when water damage strikes. SERVPRO of Bullitt County and N. Nelson County will remove the water and repair your space to make it "Like it never even happened". 

Gray water can cause a lot more damage than clean water, requiring more cleanup and possible temporary evacuation during water damage remediation. In just another 48 hours or so, gray water can devolve into black water – posing serious health risks to you and your family and increasing the damage to your home.

The Process of Handling a Water Loss

5/4/2022 (Permalink)

2 air movers strategically placed for optimal drying 2 air movers strategically placed for optimal drying

SERVPRO® of Bullitt & N. Nelson Counties doesn't just come into your home or business and extract water and leave. There is much more to water remediation. 

When you have a water loss the first thing you will want to do is call SERVPRO®. Our experience call specialists will ask you several questions to help us understand how to deal with your unique situation. Next we will get you scheduled right away for one of our technicians to come out and assess the situation and create a remediation plan. 

When we have established your specific restoration/mitigation plan our crew will come out and begin the water extraction process, sometimes removing hundreds or thousands of gallons of water. Next we will focus in on water damaged materials, such as flooring, carpeting, drywall, baseboards, etc. 

If you have water damaged materials that can we restored we will then begin the process of sanitizing, deodorizing, and cleaning them in order to restore them to their original state. 

Once all of these things are done it is time to begin the dry out process. This will target water within materials to bring these materials back to their normal moisture level. This equipment is normally placed during the first visit to your property. The type and amount of equipment is based on your unique situation and industry standards. We will do daily monitoring of the dry out equipment and make changes as needed in order to achieve maximum drying. 

After these initial steps, your home may need construction work to get your property back to its preloss condition. If you need repairs we will send our construction crew to begin the work. Once we have completed the entire process you will feel "Like it never even happened!"®

How Much Time does a Water Job Take

9/13/2021 (Permalink)

The typical timeline for a water job is around 3-5 days for a SERVPRO restoration specialists to take experience a water damage care of water damage. The first day is all about stabilizing the damage. This means we set out the Air movers and extract the standing water.

The second day we have most likely been in touch with the insurance adjuster and have a better idea as to what we are allowed to do. We begin tearing out and fixing along with continuing drying out the area. day 3-5 are focused on drying and monitoring the job.

Once the job has been completed the last step is for our SERVPRO specialists to come by and pick up the equipment. If you experience water damage please call us at 502-904-0710. 

Hidden Water Damage

9/7/2021 (Permalink)

Water Damage in your home can be sudden such as a pipe bursting or an appliance malfunctioning. Water damage can also go undetected for long periods of time such as a slow leak.

Areas that are vulnerable to slow water accumulation are the areas under sinks, around air conditioning units, appliances, cabinets and toilets. Water can also come through windows, under siding and doors. These areas prone to water damage can lead to mold, rot and damaged drywall and flooring.

If you believe your home may have a moisture problem contact the restoration professionals at SERVPRO of BULLITT & N. NELSON Counties. Our trained professionals will create a plan of action to make your property look "Like it never even happened." Call us today at 502-904-0710.

Things NOT TO Ignore after Water Damage impacts your home.

9/2/2021 (Permalink)

two water heaters, water surrounding concrete floor Water Heater Disaster

Whenever you experience water damage in your home due to a storm or a busted pipe please DO NOT panic. There are things that can help you deal with the stressful situation.

Please DO NOT allow the water to sit. If water is left alone the damage will cause the floors to warp. Mold growth may also develop. Placing tarps on windows and blocking off other areas can be a way to keep water from spreading.

We recommend calling your insurance agent right away and not waiting too long to report the flooding. That way they can get the process started as quickly as possible.

Finally it is a good idea to not attempt to make repairs without using a water damage remediation service. These professionals can remediate your home to prevent future damage and help save your belongings.

We Specialize in Flooded Basement Cleanup & Restoration

9/2/2021 (Permalink)

large basement room with 4 green air movers, blue walls, exposed sub floors, lamp on end table Specialist in Flooded Basements

Basement Flooding can happen at anytime but most flooding occurs during a very heavy rainfall. basements are commonly flooded because they are built below ground level and are the lowest level of a home.

There are six common reasons why your basement could experience flooding.

1) Heavy rain causes water to gather around your home.

2) Storm sewer backup might occur.

3) Hot water tank may fail or water supply line may break.

4) Sewer lateral pipe may be blocked or fail.

5) Sanitary sewer back up.

6) The foundation drainage could fail.

SERVPRO of Bullitt & N. Nelson Counties has trained professional crews available 24 hours a day 7 days a week to handle any flooded basement situations. We are also a Preferred vendor to many National Insurance Companies.

Problems that can cause a Toilet to leak in your home

8/17/2021 (Permalink)

There are several things that can go wrong with your toilet to cause it to leak water onto your bathroom floor. Plumbers tend to look at four main issues that cause the toilet to leak.

1) Bolts that have become loose.

If you see water at the base of the toilet the first thing you will need to look at is to see if the bolts around the toilet are lose. try tightening these bolts before calling a plumber.

2) A valve is Broken.

Another problem that can happen to cause a leaking toilet is a shut off valve that is broken. Plumbers can replace a bad valve so that a water damage specialist does not need to replace the walls and flooring when a faulty valve releases to much water.

3) A Faulty Gasket.

The gasket is the seal that holds the toilet in place and also keeps water from leaking onto the floor. A plumber can help replace a broken or dry gasket.

4) Toilet Bowl is Cracked.

Lastly if the toilet bowl is cracked there is a good chance that water will leak out. It can be hard to determine the source if you can't see the crack.

If your toilet experiences a leak where large amounts of water damage the floors and walls please call SERVPRO of Bullitt & N. Nelson Counties.

How to handle water damage in your Shepherdsville home

5/5/2021 (Permalink)

beige carpet, foot prints showing on carpet from obvious water damage, black safe Carpet impacted by flooded basement

Water damage can still be lurking even after you have cleared up the mess. It is extremely important to do an in-depth job of water damage repair to restore the area to its previous condition.

Before we even begin to start cleaning up, you need to make sure the source of the damage has been stopped. Make sure to shut off the water or in case of a flood make sure the flood waters have receded before the clean up begins.

The next thing to do is get the water out of your flooded home. Once all the water is removed you will need to dry out the space. Ventilate the room and bring in fans to help dry things out. Dehumidifiers need to be utilized to take out the remaining moisture.

Now onto water damage repairs. You will need to remove carpet and padding and drywall that was impacted by the water. If the moisture meter indicates water is still in the wood studs and flooring these items will need to be removed to prevent mold.

The space that experienced water damage needs to be completely free of any moisture before installing new floors and drywall.

SERVPRO's advanced drying methods and our extremely fast response time make us the experts in water damage restoration.

We Specialize in Flooded Basements in BULLITT County

9/28/2020 (Permalink)

grey walls, tan couch, some brown hardwood floor planks, air movers BASEMENT FLOOD IN BULLITT COUNTY

SERVPRO of BULLITT & N. Nelson Counties provides water damage restoration service in Mt. Washington, Shepherdsville, Hillview and Bardstown.

Water emergencies and flooding in your home can occur anytime. That is why SERVPRO of Bullitt and N. Nelson counties provides emergency restoration services 24 hours a day everyday of the week including holidays and weekends.

Water spreads very rapidly within your home and absorbs into walls, furniture and floors. To help minimize the water damage the SERVPRO technician will arrive on the scene and begin the water extraction activity immediately. This short reaction time helps decrease the cost of the restoration process to the homeowner.

Water damage can occur within minutes of the event.

1) The finish on furniture can cause stains to the carpet.

2) Books and photographs start to warp.

3) The water can within minutes absorb into floors, upholstery and walls.

Contact SERVPRO at 502-904-0710 for all your restoration needs

Removing Water from Finished Basement

9/8/2020 (Permalink)

bar stools on top of pool table, black beam in center of room, brown couch, refrigerator, unfinished basement floor Air Movers being used to dry out Finished Basement

Storms with heavy rains can cause water in your home especially if you have a basement. SERVPRO professionals can come in during the mitigation process with equipment to effectively dry the area where water damaged occurred. There are several materials we use for a water loss to decrease the chance of mold to grow.

INDUSTRIAL AIR MOVERS: We use large fans to dry out the structure. The production technicians place these air movers strategically throughout the effected area.

DEHUMIDIFIERS: These are used to remove the moisture in the air which is an important aspect of the drying process. The technicians will decide how many are required based on the square footage of the area exposed to the water damage.

EXTRACTION PUMP: There are two types of extractors used to remove any standing water from floods over two inches. Portable extraction pumps require electricity where as the truck mount requires gasoline.

Hiring the professionals at SERVPRO of Bullitt & North Nelson Counties after flood damage to your home is the best way to guarantee the property will be dried correctly.

Family Room Belongings Restored

8/31/2020 (Permalink)

Pool Table, Brown sofa, Cream carpet, Kitchen table, blue/white lighting fixture over pool table, brown column, brown hutch Contents restored after water damage.

SERVPRO of Bullitt and North Nelson Counties specializes in restoring your contents damaged by water. We believe our mentality of "restore" versus "replace" can help save precious keepsakes and family heirlooms that can't be replaced. SERVPRO pretests your items to determine what contents can be restored back to their condition before the water damage.

There are several ways of cleaning your contents.

* DRY CLEANING- cleaning light residue.

* WET CLEANING- for removing moderate to heavy residue.

* SPRAY & WIPE- used on items that can't tolerate wet cleaning.

* FOAM CLEANING- used on upholstery fabrics.

* ABRASIVE CLEANING- agitation to the surface being cleaned.

* IMMERSION CLEANING- dipping contents into the cleaning products.

If your valuables have been saturated by water damage let our trained professionals remove stains, mildew growth and musty odor from your precious valuables. We at SERVPRO care about your belongings and want to take care of you if you have experienced any water damage.

How to Prevent Water Damage in your Home

8/31/2020 (Permalink)

Grey tile floors, wood beams in walls exposed, 3 large filled bookcases, 13 SERVPRO air movers throughout the room Water leak in Nelson county property

There are various ways that you can spot water in your home and how to prevent it from happening. Damage caused by water can easily form mold and ruin the integrity of your walls, flooring and support beams.

The three sources of water leaks are

1) STRUCTURAL LEAKS: Roof, windows and doors susceptible to cracking can be a cause of water leaks.

2) BROKEN PIPES: Numerous water pipes run throughout the home. These can burst at anytime especially during extreme cold weather.

3) APPLIANCE LEAKS: Household appliances such as toilets,  dishwashers, and washing machines can break causing water to damage the home.

There are also preventative measures to safeguard your home against water damage.

1) Check on your roof and windows to ensure they are free from cracks.

2) Regular inspection of the integrity of the pipes in the home.

3) Make sure there is proper drainage in and around your home which will prevent water from building up against the foundation.

Regularly maintaining the integrity of your home can help prevent devastating water damage to one of your most important assets.

Outside Spigot Disaster

8/14/2020 (Permalink)

Bare grey floors, red couch, SERVPRO machine Grey walls, black coffee table Flooded living room was caused by cracked hose bib.

The hose bib (outside spigot) is the faucet located on the exterior of your house. This homeowners hose bib cracked causing extensive water damage inside the house. A cracked hose bib allows for continuous water leaks until the unit is replaced.

SERVPRO of Bullitt & North Nelson counties was there to help these homeowners after this devastating flood occurred in their living room, kitchen and throughout the first floor.

Some helpful tips to do after flooding occurs:

1) Remove excess water using a mop.

2) Remove wet upholstery.

3) Turn air conditioning on for drying in summer.

4) Wipe off water from wood furniture.

5) Remove colored rugs from wet carpeting.

Call SERVPRO if you experience water damage in your house. We offer fast response time and the expertise to get the job done right.

Upstairs Condo Wreaks Havoc

8/3/2020 (Permalink)

white cabinets haphazardly displayed in a room, open ceilings and walls, grey cement floor, open wood beams throughout Entire Condo flooded by upstairs unit.

SERVPRO of Bullitt & North Nelson Counties arrived to find an entire downstairs condominium flooded by a busted water pipe from the upstairs unit. Take a look at the picture of the damaged caused by the flood. The entire condo was impacted. The drywall, floors, and ceilings throughout the condo needed to be removed due to the extensive water damage.

Water damage also affects your furniture and personal items. SERVPRO can restore these items using our specialized cleaning techniques by our qualified technicians.

Time is extremely important after a major water disaster. along with being familiar with the most effective processes and safest compounds to stop the spread of molds.

SERVPRO is available twenty four hours a day and we provide the latest procedures to protect our customer's property after a major flood. We can then start to rebuild what the flood had destroyed.

SERVPRO Specialty Equipment

5/7/2020 (Permalink)

Injectidry water extraction machine used to dry out flooring, with a plastic containment around the flooring area. Working hard to save these beautiful wood floors.

Busted toilet line causes major Issues

This home owner in Springfield, KY came home to a water disaster when their toilet line busted, wrecking havoc throughout their home. SERVPRO of Bullitt & North Nelson Counties arrived quickly on the scene, drying out water damaged areas and removing unsalvageable materials. Notice in the photo one of our specialty pieces of equipment; the injectidry water extraction machine. This machine has saved many wood floors from water damage and will hopefully save many more. Making it, "Look like it never even happened," is a group effort here at SERVPRO of Bullitt & North Nelson Counties. It took skilled IICRC technicians, top of the line equipment, and some elbow grease, to get this plastic floor containment and machine set up. If you should need any assistance just give us a call.

"We are always here to help."


Floating ABC's

10/15/2019 (Permalink)

Styrofoam ABC's floating in flood water from a failed sump pump. Floating ABC's in Flood Water

Mt. Washington, KY Basement Floods

Take a look at these floating ABC's. This is not vegetable soup folks, but a flooded basement from a faulty sump pump. This may be some kids ideal playroom, but for the homeowners this was a devastating sight. SERVPRO of Bullitt & North Nelson Counties arrived on the scene and immediately began extracting water. SERVPRO uses the latest technology in restoration equipment, cleaning chemicals, and IICRC technicians; helping us to be the leading restoration company in the United States. If you should need any assistance contact the professionals at SERVPRO of Bullitt & North Nelson Counties. We make it look, "Like it never even happened." 

Water Restoration Tips

  • Avoid all contact with sewage and items contaminated by sewage.
  • Shut off the water source if possible or contact a qualified party to stop the water source.
  • Wipe excess water from wood furniture after removing lamps and tabletop items.

Sump Pump goes out on a Rainy Night

10/9/2019 (Permalink)

Carpet and padding removed with SERVPRO equipment placed throughout the area in a finished basement. SERVPRO equipment working hard.

Basement in Mount Washington, KY Floods

The rain was coming down on a cold Fall night in Kentucky; when a sump pump decided it was time to call it quits. These homeowners could not believe their eyes when a small pond developed in their basement. SERVPRO of Bullitt & North Nelson Counties loaded up the water extraction van and rushed to the scene. Extracting water from homes and businesses is one of the specialties SERVPRO performs. SERVPRO has been equipped with the latest technology in equipment, cleaning chemicals, and IICRC technicians. Remember, when you call SERVPRO of Bullitt & North Nelson Counties you are getting the professionals in restoration services. We make it look, "Like it never even happened." ®

Open 24 hrs. a day, 7 days a week.

A/C Unit starts to Sweat in Mt. Washington, KY

10/3/2019 (Permalink)

Water flowing from the duct work in the ceiling causing major damage in drywall and plaster. Overheated A/C Unit getting Sweaty

Condensation Line causes Homeowners in Mt. Washington, KY major Problems

Take a look at the water flowing through this homeowners duct-work from a busted condensation line. Notice that the ceiling has been removed and the amount of repairs that will be needed to restore the ceiling and duct-work. SERVPRO of Bullitt & North Nelson Counties arrived on the scene and immediately began removing water damaged materials.  After properly drying out the structure, an HVAC contractor fixed the A/C unit, and the repairs were underway. SERVPRO uses the latest technology in equipment, cleaning chemicals, and restoration techniques. 

If you should need any assistance with water, fire, or mold, call the professionals at SERVPRO of Bullitt & North Nelson Counties. We are open 7 days a week, 24 hrs. a day. "Like it never even happened." ®

Busted Pipe Wrecks Havoc

9/6/2019 (Permalink)

kitchen with cabinets and counters removed and SERVPRO equipment Kitchen after the water damaged materials were removed.

Water Damaged Kitchen in Bardstown, KY

This homeowner in Bardstown, KY came home to quite the mess when a pipe busted, damaging flooring, cabinets, and drywall. SERVPRO of Bullitt & North Nelson Counties started removing the water damaged materials, setting up equipment, and restoring as much structural material as possible. Notice in the photo that the cabinets and flooring were removed. Once water has reached a certain level of saturation in structural materials, they cannot be salvaged. Remember to check for leaks frequently and to take immediate action when water damage is discovered. 

SERVPRO of Bullitt & North Nelson Counties

Is proud to be a part of the SERVPRO franchises and we want all of our customers to know that we appreciate your business. If you should need any assistance give us a call today. "We are always here to help." 

Roof Leaks and Hardwood Floors Don't Mix

9/6/2019 (Permalink)

wood-floors with SERVPRO equipment SERVPRO equipment working hard to dry-out wood floors.

Roof Leak causes Wood-Floors to Buckle

Take a look at these beautiful hard-wood floors in this Shepherdsville, KY home. Unfortunately, a roof leak caused major damage to parts of the flooring and those areas had to removed. However, the flooring you see in the photo was salvaged with SERVPRO water extraction mats, air movers, and dehumidifiers. SERVPRO of Bullitt & North Nelson Counties uses the latest technology in cleaning products and equipment. Our team specializes in water and fire restoration. We have certified IICRC technicians who have underwent extensive training, to ensure our customers with top of the services.  If you should need any assistance call the professionals at SERVPRO of Bullitt & North Nelson Counties. Remember, "We are always here to help."

Open 24 Hours a day, 7 Days a week.

Busted Pipe causes major damage in Kitchen

5/15/2019 (Permalink)

Kitchen during Dry Time with SERVPRO Equipment

SERVPRO of Bullitt & North Nelson Counties in Progress.

Take a look at this kitchen in Bardstown, KY. Notice that most of the structural material was removed for drying. This was due to the amount of water damage in the cabinets and flooring, that made them unsalvageable. As you can see, SERVPRO of Bullitt & North Nelson Counties equipment is working hard to help save the drywall and subfloor. Thoroughly drying out the structure helps prevent the possibility of mold growth and overall well maintenance of the home.

Emergency Water Tips

  • Shut off the water source if possible.
  • Do not use regular vacuum to remove water.
  • Remove excess water by mopping or blotting.
  • Do not leave color items such as books, magazines, etc. on wet carpet.
  • Keep out of areas with sagging ceiling from retained water.

Remember if you should need any assistance call the experts at SERVPRO of Bullitt & North Nelson Counties. "We are always here to help."

Water Damage in Mt. Washington, KY

11/6/2018 (Permalink)

Sump Pump Failure in Mt. Washington, KY

Sump Pump Failure Causes Major Damage in Mt. Washington, KY

These homeowners in Mt. Washington, KY woke up to a very unpleasant surprise, when water was flowing out of their sump pump and into their finished basement. Notice in the photo the flooring had to be removed. The air movers were placed throughout the area to properly dry out the structure and to restore the area, "Like it never even happened." SERVPRO of Bullitt and N. Nelson Counties worked hard with these homeowners to restore their home and to save on the cost of repairs. Remember to act quickly when dealing with water damage to prevent the growth of mold. The sooner the moisture is removed the better. If possible, pull back carpet and wet material to prevent any further damages.  

Leaky Line causes major damage in Shepherdsville, KY Home

10/2/2018 (Permalink)

Leak in the Water Line causes major problems.

Water Line Leak went Unnoticed in Shepherdsville, KY Home

These homeowners in Shepherdsville, KY noticed water rings starting to develop in their bathroom floor. By the time SERVPRO of Bullitt and N. Nelson Counties arrived on the scene, the damage was already pretty extensive. As you can see in the photo most of the flooring, including the subfloor, was beyond repair. SERVPRO quickly went to work, drying out as much of the structure as possible, and beginning demo work to prevent any further mold growth. Remember catching a leak early will greatly reduce the amount of repairs and sub-structural materials removed. If you have noticed water rings in your home or suspect a leak, call the experts at SERVPRO of Bullitt and N. Nelson Counties, open 24hrs a day, 7 days a week. Here at SERVPRO we make it look, "Like it never even happened."

Flooded home in Shepherdsville, KY

10/2/2018 (Permalink)

Extraction Mats to Dry Out Wood Floors.

Flooded Home in Shepherdsville, KY

These homeowners in Shepherdsville, KY had beautiful wood floors throughout their home. The homeowner had started a load of laundry and gone out for the day. When they returned, water had flooded the first level of their home, saturating the wood floors. SERVPRO of Bullitt and N. Nelson Counties quickly arrived on the scene, setting up equipment and drying out the structure immediately. Notice the Water Extraction Mats in the photo. The homeowners were astonished at the outcome these mats produced. Drying out wood flooring is never an easy task, but with the right equipment, technicians, and company, the task can be accomplished. Call the experts at SERVPRO to the job done right. Here at SERVPRO we are, "Always here to help."

Plumbing gone wrong in New Haven, KY

10/1/2018 (Permalink)

Plumbing gone wrong in New Haven, KY

Plumbing Disaster in New Haven, KY

This young couple in New Haven, KY was getting ready to move into the home of their dreams. They spent countless hours laying floors, painting walls, and preparing for their future together. It was finally completed and everything was ready to move in; when suddenly a water disaster struck. SERVPRO of Bullitt and N. Nelson Counties quickly arrived on the scene. Unfortunately, due to a busted pipe from new plumbing lines, most of the flooring was lost. As you can see in the photo, the drywall and flooring had to be removed, to properly dry out this structure. Thanks to the superior equipment and excellent technicians, SERVPRO of Bullitt and N. Nelson Counties was able to help these homeowners restore what was lost, and make it look like, "It never even happened."

Dishwasher Pains in Mt. Washington, KY

9/14/2018 (Permalink)

Dishwasher causes Water Damage in Mt. Washington, KY

Dishwasher causes major problems in Mt. Washington, KY

This homeowner in Mt. Washington, KY was facing several repairs, until SERVPRO of Bullitt and N. Nelson Counites arrived on the scene. Notice in the photo the Dehumidifier and Air Movers working hard to save the hard wood floors and island cabinet. Luckily, this homeowner had very minimal repairs due to the equipment placement and timing of the SERVPRO technicians.

Remember to Check Dark and Covered Spaces for Water Leaks

  • Underneath Cabinets and Sinks
  • Underneath Dishwashers and Washing Machines
  • Storage Closets
  • Basements
  • Crawl Spaces
  • Attics

Should you notice anything that needs attention, call the experts at SERVPRO of Bullitt and N. Nelson Counties. We are open 24 hours a day, 7 days a week. Here at SERVPRO, "We are always here to help."

Busted Pipe creates Havoc in New Haven, KY

9/12/2018 (Permalink)

New Haven, KY home with Water Damage.

Busted Pipe creates Havoc in New Haven, KY Home

This homeowner in New Haven, KY woke up to a disaster when a pipe busted within their home. Notice in the picture the flooring had to be removed in order to dry out this structure. SERVPRO of Bullitt and N. Nelson Counties works hard to help homeowners save as much of the structural material as possible but, in this loss the flooring was to damaged. However, all is not lost, as you can see SERVPRO equipment throughout the room drying out the subfloor and drywall.

Strategies of Equipment Placement

It may appear in the photo that SERVPRO equipment has been placed randomly throughout the room, but that is not the case. The technicians go throughout the room with a moisture meter detecting the levels of moisture and determining the equipment needed in each area.

Refrigerator Water Damage

10/31/2017 (Permalink)

Water damage is a scary thing, especially since often times we don't even know that there is water damage happening until long after the fact. Take, for example, water damage caused by a leaky refrigerator. Because the fridge blocks your view of the wall and floor behind the unit, you won't notice water damage is occurring unless the leak creates a visible puddle.

What can we do about refrigerator water damage? We will walk you through what to expect when facing water damage caused by your fridge, how to repair it, and whether or not insurance will cover the costs.

How Long Before My Fridge Causes Water Damage?

Refrigerator water damage doesn't always happen suddenly. Often times what ends up happening is the plastic water line behind the refrigerator will crack or weaken, causing a slow leak. Over the years, this leak drips water down to the floor and wall beneath the fridge, causing slow but progressive refrigerator water damage.

Other common causes of fridge water damage are ice maker leaks and condensation. Unfortunately, even just a little bit of added moisture from condensation buildup can spell disaster for your walls and floors. That's the scary thing about water damage it is silent and happens over long periods of time.

How to Repair Water Damage from a Refrigerator

The repairs will depend highly on the extent of the water damages. If the water has only recently been there, chances are that you can mop it up and air out the surfaces. Once dry, flooring should return to normal. You will want to make sure that the walls are adequately dried as well, since this will prevent mold growth.

If your fridge has caused water damages over a long period of time, however, you will likely need to have the flooring and drywall completely ripped out and replaced. This is where things get costly. Because mold is also a serious possibility, we recommend that you leave the job of assessing and repairing the damages to a professional.

Preventing Fridge Water Damage

One clear way to prevent fridge water damage is to regularly check and maintain your fridge. First, try to clear away any dust and debris from behind the unit, then check for hard water buildup in the water line. You might even want to consider upgrading the plastic water lines to a braided steel supply line.

We also recommend purchasing a battery operated water alarm. This water alarm can be placed behind the refrigerator, out of sight. While you're at it, you can place one beneath your kitchen sink and behind the dishwasher, too. If the alarm comes into contact with water, it will let off an alarm. This will help prevent water from sitting unseen for too long, which causes permanent water damages.

Will Insurance Cover Refrigerator Water Damage?

Unfortunately, slow leaks (like ones caused by a toilet, ice maker, freezer, or fridge) are NOT covered by a typical homeowner's insurance policy. Your insurance will usually cover things like damage caused by a sudden accidental leak or other malfunctions, and not water damages that are determined to be due to negligence. For instance, water damages caused by a burst pipe would likely be covered but repairing the pipe itself would not be. Your best bet when it comes to refrigerator water damage is to use the preventative tips above, and to regularly check and maintain your fridge.

Water Damage due to a leaky Fridge? Contact SERVPRO of Bullitt & N. Nelson Counties today to speak to a Mitigation Specialist. 


Preventing Water Damage in Garage

10/19/2017 (Permalink)

The interior of a person’s home is not the only place that is vulnerable to water damage. Garages, for example, often sustain just as much, if not more damage than a homeowner’s basement, living room, or kitchen. In fact, many homeowners use their garages for storing boxes of personal items and family heirlooms that would be difficult, if not impossible to replace. To ensure that your home, including your garage, sustains as little damage as possible in the event of a flood or leak, please contact an experienced water damage repair restoration contractor who can mitigate the damage and immediately begin the restoration process.

Preventive Tips

It is in a homeowner’s best interest to take certain steps to avoid water damage to their home and property. For instance, to prevent your garage from flooding, you may want to consider:

  • Placing weatherstripping, such as self-adhesive tape or rubber stripping, around your garage door to help maintain the temperature in your garage and prevent water from seeping under the door. Weatherstripping needs to be replaced regularly, so make sure to check yours for cracks or other signs of deterioration.
  • Checking for foundational cracks or other evidence of damage. Even minor cracks can allow water to seep into a garage and from the garage into the home itself. If you find any cracks, be sure to seal them with a vinyl concrete patch or waterproof paint. Large problems will need to be fixed by a professional.
  • Improving drainage in the area around your home by installing drains in front of your garage or along the driveway. This can be instrumental in transporting water away from your foundation.
  • Placing sandbags and other flood barriers around your property. These barriers expand when they come into contact with water and can help low-level flooding from spreading into your garage and home.

In some cases, no amount of preventive measures can save a garage from being flooded. In these cases, it may be in your best interest to install a flood vent, which will allow flood-water to flow through the garage itself. While this will help protect the interior of your home, it will also allow the garage to flood, which can result in a significant amount of damage. If you want to take this route, be sure to remove any important and valuable items from your garage and contact a professional who can assess and repair the damage.

Water damage can have devastating consequences for homeowners who may have to replace all of their possessions. However, the earlier a person addresses a flood by seeking professional aid, the less damage his or her property is likely to suffer. To speak with a member of our dedicated restoration team, please contact SERVPRO of Bullitt & N. Nelson Counties. 502-904-0710

10 Signs of a Slab Leak

10/4/2017 (Permalink)

10 Signs Of A Slab Leak

A slab leak is one of the biggest headaches any homeowner can experience. Not only are they costly and inconvenient to repair, they can be dangerous if left unresolved. By keeping your eye out for these 10 signs of a slab leak, you can catch this issue before it escalates into a major problem.

What is a Slab Leak?

Every house is built on top of a foundation, which is usually made of concrete and steel. This foundation, also called a ‘slab’, bears the weight of the house and provides the entire structure stability. Water pipes which provide water to the home are usually located below the slab.

A slab leak occurs when one or more of the pipes below the foundation leak. This is a serious plumbing emergency that leads to short and long-term problems.

Common causes of slab leaks include:

  • Shifting ground: Houses naturally settle over time. In some case, the weight of the house can lead to changes in how the ground is situated, leading to pipe leaks. 
  • Improperly wrapped pipes: Pipes beneath the foundation are wrapped in order to prevent friction between the metal of the pipes and the concrete slab. Sometimes, pipes are not wrapped well, slowly leading to worn spots and leaks.
  • Electrolysis: Water pipes that are made of copper can be vulnerable to electrolysis, a natural chemical reaction that occurs when copper reacts with minerals in certain types of soil.

10 Signs of a Slab Leak

Now that you know why slab leaks are significant and how they’re caused, let’s look at the top 10 signs of a slab leak.

  1. Cracks in the walls have formed.
  2. Cracks in the floors have formed.
  3. You have noticed a significant increase to the water bill even though you haven’t changed your habits
  4. The carpet on the bottom floor is wet to the touch. In basements, you may notice a wet spot on concrete or warped flooring.
  5. Tubs, toilets, showers, or sinks have experienced a stoppage or blockage.
  6. You notice hot spots on the floor or in the yard. These are, as the name suggests, areas on the ground which are warm to the touch and indicate a leaking hot water pipe.
  7. Mold and mildew forms on the walls without an apparent cause.
  8. A strange odor that cannot be traced is present.
  9. You’ve noticed a significant decrease in normal water pressure.
  10. Your water meter dial is moving even after you have made sure that no sources of water, such as sinks, washing machines, toilets, or showers, are running.

Why are Slab Leaks Dangerous?

Slab leaks are dangerous for several reasons. Getting the leak repaired as soon as possible can help avoid long-term issues.

  • Water leaks lead to mold and mildew growth. Mold and mildew doesn’t usually stay relegated to one area; spores spread and take hold in other parts of the house. 
  • Water erosion can lead to a weakened foundation, which in turn can cause structural problems in the home.
  • Water erosion can also lead to the foundation itself shifting. This is a very serious problem that can lead to collapse.

Slab leaks can cause damage to a home significant enough to make a home unsafe and unlivable until the issues have been repaired.

What to Do if You Have a Slab Leak

A slab leak is a plumbing emergency, so it’s important to act quickly if you notice any of the 10 signs of a slab leak as listed above.

First, shut off the water to your home. This will help prevent further damage to the home’s foundation. 

Water causes damage within minutes of exposure. Don’t let a slab leak ruin your home. Call SERVPRO of Bullitt & N. Nelson Counties today to speak to a Mitigation Specialist. 502-904-0710

How to Protect Yourself Against Electrical Hazards After a Disaster

9/27/2017 (Permalink)

After a natural disaster, you must take extreme care to avoid electrical hazards in your home, as well as elsewhere. Here’s how to protect yourself, your family and others:

  • NEVER touch a fallen power line. Report it to the power company.
  • During cleanup and other activities, avoid contact with overhead power lines.
  • If downed power lines are in standing water, do not drive through it. Call, or ask someone else to call, the emergency services and the local utility company.
  • If electrical equipment and electrical circuits are wet, or in or near water, switch the power off at the fuse on the service panel or the main breaker. Don’t walk in standing water to access the power switch; call an electrician to do it.
  • Never switch the power on or off, or use an electrical appliance or tool, while standing in water. Don’t switch the power back on until all electrical equipment has been checked by an electrician.
  • If you see sparks or frayed wiring when power is restored, or if there’s a burning smell but no visible fire, shut off the system at the main breaker immediately.
  • Ask an electrician if it’s okay to use a power generator because, if the generator is online when service is restored, it could become a fire hazard and endanger the lives of the restoration workers.

At SERVPRO of Bullitt & N. Nelson Counties, we are a team of restoration, cleaning and remodeling professionals who offer disaster repair & cleaning for residential and commercial properties. We guarantee fast emergency response and the latest technology. Please contact us for more information.502-904-0710

Quick! Emergency Water Removal Checklist

9/13/2017 (Permalink)

Emergency Water Removal: A Checklist for Quick ActionWhen water damage strikes, it’s important to act fast and to contact a professional company to help with restoration and repairs. At SERVPRO of Bullitt & N. Nelson Counties, we are experienced with emergency Water Removal and want to help you recover fast.

Water Damage Emergency Checklist

When facing a water damage emergency, use this handy checklist to stay calm and take quick action until help arrives.

  • Determine if it is safe to stay where you are: in water emergency situations, there can be a number of hazards including electricity.
  • Contact SERVPRO of Bullitt & N. Nelson Counties so that we can send a team right away.
  • Watch out for slippery areas that could cause you to fall.
  • Begin mopping up excess water where possible.
  • Pick up wet books, newspapers, magazines, etc.
  • Pick up wet fabrics and start hanging them. Beware, wet fabric items are much heavier when wet!
  • Rescue easy to reach artwork, valuables, and personal items and put them in a safe, dry space.
  • Gather any loose items from the floor, so that they can dry and not add additional tripping hazards.
  • Do NOT use any electrical items while the house is still wet.
  • Do NOT attempt to use your household vacuum cleaner to remove water.
  • Stay calm, and wait for our technicians to arrive and help you with your water removal, inspection, and restoration plan.

Our team has years of experience helping homeowners recover after a flood. We know exactly how to proceed in order to ensure that you get the best possible results. Our goal is to remove water, save your property, and help you make repairs after the damages. We also want to ensure that you are left with a clean space free of lingering mold issues.

Water Damage In Your Home Or Business? Contact the professionals here at SERVPRO of Bullitt & N. Nelson Counties today to speak to a Mitigation Specialist. 502-904-0710

The Science Behind the Cleanup Process

9/12/2017 (Permalink)

How We Know the Water Cleanup Process is Complete

The Three Keys to a Successful Water Cleanup Project

Flood damage restoration experts know that every step in the water cleanup project is critical: the analysis, setup, drying, monitoring, and reevaluation. Reevaluation is the final step in the water remediation process, when the project leader determines if the affected areas are restored to their preloss state. This important final step is where the final decision is made, and the water damage is finally eliminated.

There are three major factors or criteria for determining whether or not the area is “dry” and the water contamination is no longer present. All three of these conditions must absolutely be met before a water damage professional will consider the water cleanup effort accomplished.

Water damaged areas must be returned to a preloss state in order for the water cleanup process to be completed.

Building Materials are at their Equilibrium Moisture Content

“Equilibrium moisture content” is the point at which the building material is no longer saturated, gaining, or losing any moisture, and is a function of both temperature and the humidity of the surrounding air.

Why is this so Important?

Ensuring the building materials are at their equilibrium moisture content is essential because once this point is reached, the water damaged area will no longer support the growth of mold or mildew.

Interior Ambient Room Conditions are Considered “Normal”

Ambient room conditions must be returned to a normal, stable, preloss state in order for the water damage reevaluation process to be completed. This is the primary goal of most water cleanup projects and the hope of any client: for things to be exactly as they were before the flooding event. Ambient room conditions are also a function of temperature and relative humidity, with 50% RH to 70 degrees Fahrenheit considered normal and common for the Kentucky area.

Why is this so Important?

Without normal and stable ambient room conditions, the affected area may not fully recover from the water damage, which can lead to the growth of fungal organisms and a hazardous environment.

Affected Areas can Achieve Stability without the Further Use of Drying Equipment

Before any drying equipment can be removed, it must be determined that the water damage must no longer poses a threat because the room is stabilized and able to reach equilibrium without the further aid of the equipment. This is also considered a “preloss state,” because the interior conditions are healthy and self-regulating, just like they were before the water cleanup project began.

Why is this so Important?

If the room cannot achieve stability on its own, the equipment must remain with continued support and monitoring, meaning the water cleanup process is not complete. If the equipment is removed prematurely, the room could undergo further damage trying to reach equilibrium.

Water Damage In Your Home Or Business? Contact SERVPRO of Bullitt & N. Nelson Counties to speak to a Mitigation Specialist. 502-904-0710

Water Damage - Thermal Imaging

9/11/2017 (Permalink)

Have you ever encountered a situation where you suspect there is something weird going on inside your wall or ceiling? Perhaps a leak within the structure or you suspect there is a cold draft coming in from somewhere but you just cant seem to pinpoint it?

Well with the use of the latest technology, we are now able to identify these problem areas and start seeing the invisible.

This is done through the use of thermal imaging, at one point this technology was very expensive and reserved only for military and government applications. However as this technology progresses it becomes more affordable to apply it to other new industries, in this case the property restoration industry.

For property restoration, some of the best uses of thermal imaging technology include:

  • Pin-point moisture intrusion such as leaks within walls and ceilings, avoiding the need to cutting costly inspection holes.
  • Identify cold and hot spots, finding areas of missing insulation which could lead to drafts and energy loss.
  • Identify maintenance issues or potential dangers such as electrical overheating of components.
  • Assess the efficiency of HVAC systems, finding any areas of air leaks.
  • Identify structural defects
  • Identify clogs in piping

Note: thermal imagining readings can be attained without damaging the property, no pins or probes are required therefore there will be no sign of damage to your property.

Also, thermal imaging will also work in areas of total darkness as it is operating on heat differentials it does not need any visible light to operate. This is specially handy when inspecting areas such as attics, crawlspaces, or there is simply no power/lighting available in the property.

When it comes down to it, having thermal imaging tools is a must for property restoration companies and it is no wonder why leading restoration companies have adopted this technology. The ability to inspect, identify, record, and report on property issues has made it a great business tool to better serve and inform clients.

Suspect Water Damage In Your Home Or Business? Contact SERVPRO of Bullitt & N. Nelson Counties to speak to a Mitigation Specialist today. 502-904-0710

5 Ways To Know You Have Water Damage

8/24/2017 (Permalink)

Top 5 Ways To Know If You Have Water Damage

Water damage is the product of an in-home flood or a leak. Fortunately, there are easy ways to determine if you have water damage.

You Have Mold

Mold loves water. If you see mold anywhere around your home, then it’s likely you have water damage. If you notice mold on your wall, in a crevice in your basement, or on your vinyl siding, then you should contact a professional immediately.

You Smell Mildew

Mildew is the musky smell that’s associated with mold. It’s a stench that’s undeniable. Unfortunately, if you smell mildew in parts of your home, it could be due to the fact that you have water damage.

You See Warped Wood

If you are like many homeowners who choose to install hardwood flooring, then warped wood may be a sign that you have water damage. In fact, if your wood warps, then you may have significant water damage in your home. Water and wood simply don't mix. Over time, water can make the panels in your flooring split and warp.

You See Water Stains on Your Ceiling

Another telltale sign you have water damage is brown, circular stains on your ceiling. These stains may be the result of water leaking into your home due to a roof leak. If you notice these stains, you must take action immediately. Without fixing your roof, you could make matters worse.

You Have Sagging Paint On Your Wall

Finally, if you notice that you have sagging paint or wallpaper on your wall, then it’s possible you have water damage. Sagging paint and wallpaper is common when you have water damage due to pipes leaking in your wall. When you notice this, your best option is to contact a local plumber immediately.

If you notice any of these signs, remember, hope isn’t lost. Your best resource to help you maintain your home is your local plumber.

If you have water damage and need repairs, contact the professionals at SERVPRO of Bullitt & N. Nelson Counties 502-904-0710.

Water Damage in Attics

8/18/2017 (Permalink)

Attics and Water Damage

Attics and water damages go hand-in-hand. Your attic is one of the main places where water damages and mold will occur. Your attic is one of the places you do not visit often. You go up to your attic when you need something. It is important to check your attic regularly for leaks.

Some houses have water heaters in their attics. Water heaters are known to leak. Attics are also what takes the brunt of storms, along with your roof. If you see water stains on your ceiling, it is highly likely you have a leak in your attic.

Disaster Cleanup Services has some information to help you keep your attic water free. 

  • Check Your Attic Regularly

It is important to check your attic as often as your check the rest of your home. Your attic could be holding water, which will cause your ceiling to leak, as well as cause mold damages.  

  • Check your Roofing After Severe Weather

After a severe storm or heavy winds, it is crucial to check your roofing and ensure it is still intact. A missing shingle could cause water damages to your attic, which will eventually cause mold and major water damages. 

  • Check for Leaks in your Attic

When in your attic, give it a once-over to make sure it doesn’t have any leaks or small holes that could allow water inside. 

  • Make Sure Your Water Heater is Working Properly

If your water heater is old or isn’t functioning as well as it should, you should have it checked by a professional. If your water heater leaks, you will end up with a flooded home, and possible major water damages. 

Above are a few simple ways to protect your home from water damages and mold. If you do have water damages or mold, give a SERVPRO of Bullitt & N. Nelson Counties a call immediately. The longer you wait, the more the water will cause damage. 502-904-0710

Preventing Water Damage to Home Exteriors

8/17/2017 (Permalink)

Water can enter your home in many ways and end up damaging the foundation. To fight back against water intrusion, take preventative measures both on your home’s interior and exterior. Here are essential tips to safeguard your home’s exterior from water:


  • Check your roof to ensure the shingles, flashings or tiles aren’t missing, broken, cracked, curled or damaged in other ways.
  • Make sure the vents, flues, chimneys, air conditioners, and evaporative coolers are properly installed and in good shape.
  • Check for leaks around rooftop air-conditioning units, vents for exhaust or plumbing, or other specialized equipment.
  • Cut tree limbs that hang above your roof so they don’t cling to shingles and trap moisture. Leaves or twigs can also clog your gutters.  

Gutters and Downspouts

  • Ensure these are clean, free from debris, and in good condition so that water can flow freely.
  • Install metal screens to prevent leaves, twigs, silt and other debris from clogging the gutters and drainage holes.
  • Ensure downspouts direct water at least five feet away from your home’s foundation. Install downspout extensions if needed.

Doors and Windows

  • Check for leaks near the corners of your doors and windows. Signs of leaks include peeling paint, paint discoloration or swollen frame.
  • Protect exterior doors and windows from the sun, rain, and snow by installing overhangs above them.
  • Close your doors and windows to check for a tight fit. Look for cracks between the sash and frame of your windows.
  • Repair or replace damaged flashing or weather-stripping around windows.


  • Check and repair cracked or broken siding boards, bricks, stone or other masonry, as well as structural sheathing.
  • Seal any openings from wiring, plumbing, phone, cable, and heating and air conditioning lines with foam or caulk. Repair any damaged or unpainted wood surrounding these openings.
  • Check for signs of termite activity on the walls and the wooden structures around your foundation. Termites can eat wood, plaster, and even metal siding.
  • Ensure that the exhaust vent doors properly open and close.
  • Remove any shrubs and other landscaping features from along the walls.
  • When irrigating the garden, avoid directing water towards the house to prevent excessive water near the foundation.

Keeping your home safe from water damage from the inside is also critical. For professional water damage repair or mold removal service, contact your local SERVPRO of Bullitt & N. Nelson Counties at 502-904-0710

5 Myths About Water Damage

8/9/2017 (Permalink)


 Water damage is a common problem. Most homes will have water damage at some point. There are a lot of myths about water damage.

Myth: Insurance Will not pay for Water Damage

Fact: In most cases, home insurance and renters insurance will pay for water damage. However, every company is different. Make sure that you ask your insurance provider if they will pay for water damage.

Myth: You can Take Care of Water Damage Yourself

Fact: You should always call a professional if your home has water damage. If water damage is not handled properly, then mold can develop. You may also end up spending more money in the long run if you do not get water damage repaired by a professional.

Myth: Water Removal can Wait

Fact: You do not want to wait. The longer you wait, the more likely your home is to develop mold. The water may also damage your floor and possessions.

Myth: Water Damage is not There if you Cannot see It

Fact: You may not be able to see the water damage. The water may in the ceiling or walls. A professional will be able to find the hidden water.

Myth: Water Removal is the Only Thing That is Necessary

Fact: Water removal is the first step. However, there are several other things that need to be done after all of the water is removed. The professional will have to sanitize and disinfect the area. They will also have to apply an anti-fungicide to the area in order to prevent mold from growing.

Water Damage In Your Home? Call SERVPRO of Bullitt & N. Nelson Counties at 502-904-0710

Wood Floor is Flooded?

7/13/2017 (Permalink)

What Should Homeowners Consider After a Wood Floor is Flooded?

In the event of a flooded hardwood floor, you should immediately drain the excess water, assess and document the damages, clear the flooded area, clean the dirt and dry the floor using air blowing equipment and dehumidifiers. At the end of this process, if the floor shows signs of cupping and crowning, consult SERVPRO of Bullitt & N. Nelson Counties to help you get the floor back in shape.

Successful restoration of flooded hardwood depends on factors such as response time, type of wood, amount of moisture and the degree of water damage already present. In any case, consider hiring a professional disaster restoration company that can adapt to the situation and provide specialized equipment for efficient drying. While waiting for the SERVPRO technicians to arrive at your home, here’s what you can do:

  • Stop the flow of water if the flooding occurred due to a burst pipe, washing machine failure or water heater failure.
  • Turn off the power to the affected room until the water has been removed.
  • Assess the damages before you begin the restoration in order to determine whether to clean up or replace the floor. Take photos, list damaged items and show them to your insurance company.
  • Remove any items (carpet, furniture, etc.) from the floor and take them to a dry area. Wear protective gear such as gloves, rubber boots and a mask.
  • Open windows and doors and to allow moisture to evaporate more quickly.
  • Start removing the excess water with a wet/dry vacuum cleaner or with mops and old cloth. If the water level is deep, use a pump to drain the water. Ask someone to help, since the longer the water stays on the floor, the higher the chances are for mold to grow and the bigger the damages will be.
  • Use dehumidifiers, heaters and fans to speed up the drying process. Place them on top of an elevated surface in the flooded area and close the windows. Direct the fans towards the floor’s surface.
  • Clean any debris and mud from the floor with non-abrasive brush and detergent while the heaters, fans and dehumidifiers are running. Rinse the floor with clean water and continue to dry the floor.

In conclusion, when dealing with a flooded hardwood floor, act quickly and contact a professional flood remediation company such as SERVPRO of Bullitt & N. Nelson Counties 502-904-0710.

Your Home's Weak Point From Rain

7/5/2017 (Permalink)

Your Home's Weak Points From Rain

Now that summer is in full effect, we’re seeing more and more flood losses due to heavy rains. And while these flood damages can look very different, there are some common areas of the home that are more prone to attack from rain water when the clouds break. So let’s look at some of those areas of weakness, discuss what happens to cause problems, and what you can do to prevent (well, at least help reduce the risk of flooding happening…there is no surefire step(s) to take that will ensure your home is impervious to heavy rains).

Where does rain water attack a home?

Any section of your home can become a victim of rain water intrusion, but the reality is there are certain sections that are much more prone to attack than others.

The roof

 Let’s discuss the most obvious entry point first: the system that takes the biggest beating when heavy rains come down. Your roofing system protects you from the elements and is designed to shed water away from your house (in concert with your gutter system). But even the smallest problem with your roof can cause big problems when a heavy rain occurs. Just one damaged or missing shingle can allow hundreds of gallons of rain into your attic and walls should a sustained period of rain hit your area.

We've written about it before, but it’s extremely important that you inspect your roof at the end of winter and before the spring rains hit so that you can identify and fix any problem areas before they’re asked to stand up to the pressures of spring rains. Assuming you can safely do so, replacing a damaged shingle is not that difficult and can end up saving you a ton of money should it prevent a flooding situation.

Window seals

How long ago were your windows installed? A lot of times the window unit itself can stand up to the constant attack of rain, but the sealant used to install the window can erode over time. It’s always a good idea to check your windows’ seals pre-Spring to make sure they aren’t cracked or beginning to peel away from the home. 

 Main plumbing drain

This is the most overlooked problem, and sadly one of the more common types of flooding damages we see in a home. Basically what can happen is when it rains a lot (if your city is serviced by what is known as a combined sewer system), the main pipe in the street can become overloaded with rain water. As an escape from the flooded pipe, the water goes wherever it can. The easiest place for it to go is any pipes that tie into the line it’s in. That’s your home’s main drain pipe. So the water shoots back up your pipe and into your home, bringing with it raw sewage and a host of dangerous pathogens.

The most effective way to prevent such a scenario from taking place is having a licensed plumber come to your home to install a backflow valve. These are installed as the first fitting outside your home (where the pipe exiting your home ties into the pipe running below your lawn is) and are designed to detect when water is coming backup the pipe and release a valve that will then act as a barrier to stop the water from entering your home. While it isn’t foolproof, it can greatly diminish the threat of a backup issue when heavy rains come.

Basement walls and floors

You see this type of flooding damage most often when an area is hit with sustained rain storms over the course of multiple days, or when back to back storms batter an area. What happens is the water table (meaning the water that has seeped into the ground in the area around the home) becomes fully saturated. The pressure of this water on the concrete walls and floors of the basement become too much, and the water begins to seep into the basement through these barriers. Yes, concrete is porous and as such will allow water to pass through it!

How can you protect your basement against this type of attack? There are a couple of options. One is to install interior drainage tiles that will collect this groundwater and transport it through corrugated piping and release it a safe distance from the home. The other method is to have a sump pump installed in the lowest area of your basement. The catch basin will collect any intruding water and the pump itself will pump the water away from the home. If you have a nice finished basement and live in an area prone to flooding, we strongly suggest you have a basement water proofer come out and perform an assessment to discuss the best methods for waterproofing your finished basement in the event of rain storms.

Do you have flood damages from recent rains?

If so, we would be grateful for the opportunity to survey the damages and offer our recommendations for how to most cost-effectively repair them. Call SERVPRO of Bullitt & N. Nelson Counties today and we’ll send out the closest on-call crew to fully assess the damages and provide you with an estimate. And best of all, we use industry-standard pricing and back all of our flood damage cleanup services with a 100% satisfaction guarantee! Just give SERVPRO of Bullitt & N. Nelson Counties a call and we’ll be on our way! 502-904-0710

Choosing a Sump Pump That Lasts

6/26/2017 (Permalink)

Choosing a Sump Pump that Lasts - FAQ

A sump pump is one of your home’s best defenses against flooding. These devices pump out water that has accumulated in the sump basin, which is commonly found in basements, saving you thousands of dollars in flood damage. When choosing a sump pump for your home or property, keep in mind the following information:

1. What types of sump pumps are there and what are their Pros and Cons?

There are two primary types of sump pumps: Submersible and Column (Pedestal). Submersible sump pumps require a larger sump pit and, because they are below water, the motor will be cooled off faster and the noise level is reduced when the pump is operating. Pedestal sump pumps are useful when the sump pit is narrow or shallow. They typically last longer because the motor is mounted above the sump. In addition, they consume less power. The only trade-off is that it pumps less water during a flood.

2. What type of float switch do I need?

You have three main options: tethered, vertical and electronic float switches. A tethered switch is good for deeper sump pits with a large diameter. This switch extends the period of time between pump cycles, allowing the motor to cool off more efficiently. Vertical switches are better for narrow and shallow sump pits and will kick off the pump more often. Electronic switches are more compact and require a small sump pit. However, don’t use an electronic switch if the pump receives water from a wash sink or your laundry machine, to prevent soap scum from making contact with the switch. 

3. How much horsepower should my sump pump have?

More horsepower means that the water is pumped faster, but it also means more power consumption. If you have frequent water problems and your sump pit fills rapidly, choose a sump pump with more horsepower. Also, consider increasing the size of your sump pit to prevent the pump from running too frequently.

4. What material should my sump pump be made of: cast iron or thermoplastic?

Cast iron sump pumps are generally stronger than thermoplastic, but both are designed for long life. Besides the stronger material, the advantage of cast iron pumps is that they distribute heat from the motor better, maximizing the cooling ability of the sump pump. Plastic sump pumps, on the other hand, are less expensive.

5. Do I need a check valve?

A check valve is a good addition to your sump pump system. It prevents water in the discharge pipe to fall back into the sump pit, which would be re-pumped if weren’t for the check valve. Consider purchasing a check valve to save on electricity and prolong the life of your sump pump.

6. Do I need a battery-operated backup pump?

In addition to your main sump pump, you can install a backup pump that uses batteries to make sure water is pumped out during a power outage or when the main pump malfunctions. If you live in a flood prone area, a backup pump adds extra flooding protection to your basement or crawl space.

In order to ensure your sump pump works properly throughout the year, test and maintain it periodically.  For professional fire, water, and mold restoration services, contact SERVPRO of Bullitt & N. Nelson Counties 502-903-0710.

What is Water Restoration

5/16/2017 (Permalink)

The following is provided by the IICRC. 

Companies that perform water damage restoration have to be skilled in a number of areas to stay current in their field. Technicians in the industry have to combat a number of threats, some visible and some invisible, before their job is done. Structural weakening, chemical runoff, electrical hazards, dangerous wildlife, and deadly microbes are all common risks technicians have to contend with. Without the proper education and equipment, a technician risks grave injury and may leave health risks behind for a family to encounter. Fortunately, technicians in the industry have access to the educational resources offered by the Institute of Inspection, Cleaning and Restoration Certification, or IICRC.

After getting certified in water damage restoration and a number of related fields, a professional in the field will be able to identify and neutralize any problems they are likely to face at a job site. In most cases, a technician is called to a home following a flood or plumbing disaster. In either case, the initial threat a technician has to encounter is hazardous standing liquid. Floods and sewage backups are normally host to dangerous chemicals, like oil runoff, bacteria and viruses. Before any repairs can be done on the home, a technician will need to be outfitted with the proper safety wear and begin investigating where the liquid is pooling. Moisture meters can detect the level of moisture in and behind drywall, carpet, and other areas. Using minimally-invasive tools, a technician can quickly find pockets of heavy moisture in areas not readily accessible.

This is important because only thorough drying will ensure that further destruction does not occur. Most companies use a combination of industrial  air movers and dehumidifiers to extract moisture from both materials and the air. This process can take some time, but diagnostic tools like moisture meters help technicians monitor the drying process. Once all of the materials inside the home have reached safe levels, mold and other microbial growth can be halted.

The most severe threats a water damage restoration company has to deal with are molds and other pathogens. These  contaminants can remain a major hazard for years after they have taken root, and can cause insidious health problems while remaining hidden in vents or behind walls. Trained technicians are capable of neutralizing molds and other pathogens by utilizing special  cleaning products and quickly removing compromised materials. Being able to identify mold growth is an important skill for a professional, and stemming the growth of a colony can be the difference between saving a home and having to condemn it. Certified firms are capable of quickly working through a property and disposing of anything that is beyond repair. Anything that is salvageable but soaked is separated, cleaned properly, and promptly dried. If the building’s structural integrity has been affected, these technicians can identify it and alert the homeowner and the insurance representative to its presence.

Without professional help, a homeowner will never know for sure that their home is safe to live in again. This is why the help of a certified technician is so valuable. They don’t just repair homes, they restore normalcy.

Time is of the essence after a major water disaster. Though Journeyman-certified technicians may be the right choice for water damage that does not threaten structural integrity, it is vital to bring an IICRC certified Master professional to the scene of a major disaster as soon as possible. Certified professionals use the skills they’ve learned in the accreditation courses to examine the structure, textiles, and the belongings, and will likely be able to control the damage, so no further damage will occur.

Furthermore, knowing the fastest and best means of drying the structure and textiles is imperative. Familiarity with the most effective processes and safest compounds to stop the spread of molds and microbes is also needed to protect people and animals in the environment. Graduates of the relevant IICRC-approved classes excel in these areas.

The importance of providing customer satisfaction cannot be over-emphasized. Each  certified technician  must pass a stringent series of exams prior to acceptance, and continual training is required. Complaints are taken seriously and must be handled promptly to ensure continued accreditation as a certified firm.

Water damage restoration technician training is a surefire way to  insure the latest and greatest procedures are used to protect a customer’s property. There are various courses of study and ways to learn the information, so IICRC works with both the consumer and the professional to guarantee the best experience.

All of SERVPRO of Bullitt & N. Nelson Counties restoration technicians are IICRC trained.

Ground Water Leaks

5/12/2017 (Permalink)

Groundwater leaks are the problem that basement contractors encounter most commonly. As groundwater pressures build in a basement, they can add a special type of pressure- known as hydrostatic pressure- against foundation walls in a basement or crawl space.


This water will enter the basement or crawl space through any opening it can find, including any gaps or cracks along the foundation walls. While basement flooding is most common through the joint where the foundation wall meets the floor, it's also common for water to leak in through cracks, around pipes leading out of the home, around windows, and through the basement floor. Each of these problems is unique- below are many of the most common sources of groundwater leakage.


Basement Wall Cracks
A crack in the basement wall is leaking, allowing water to flood into the home. They can also be a potential indicate of a foundation issue, especially if the cracks are not vertical. Whether horizontal, diagonal, or vertical, this is a major potential problem that should be looked at right away.


Pipe Penetration Leak


A gap around a pipe that penetrates through the basement wall is allowing water to run from the earth outside into the home. If not a pipe, it could also be a cable or electrical wire, a sewage line, or some other opening. These lines can be much more challenging to seal than a typical wall crack, and because they expand and shrink with temperature, seals can easily work loose.


Basement Leaks on the floor or at the Wall/Floor Joint


Water is seeping upwards from cracks running along the floor, or it's leaking in from the corners of the floor, where the basement walls and floors meet. Often, water will also leak through the walls, especially in cases where field stone walls are present. In the case of block walls, the cavities in the blocks will fill with water, which will then seep through the bottom of the walls.


Leaking Basement Windows
Water is coming in around your windows and leaking down to the basement floor. This is sometimes made worse by window wells that are filling with water, snow, and debris. Basement window leaks are often also caused or intensified by rotting or rusting window frames, which is common with steel and wood framed basement windows.

Water Leak in your basement? Call the professionals at SERVPRO of Bullitt & N. Nelson Counties today to speak to a Mitigation Specialist. 502-904-0710

Moving in New Bardstown or Bullitt County Home

11/14/2016 (Permalink)

new home

Are you moving from a Bardstown, Mt. Washington, or Shepherdsville home to upgrade to a new HOME from water, mold, or fire damage? SERVPRO of Bullitt & N. Nelson Counties presents you this article from Adrienne Holland. Read on to discover what that ONE thing she wished she had known about moving into a new home.


The 1 Thing I Wish I Had Known About Moving Into a New Home


When I became a homeowner several years ago, I thought I had everything I needed to begin my journey: boxes for packing, friends and family for moving, and of course, my design ideas. I didn't realize I was missing the most important thing ever new homeowner needs: patience.

Facing Reality

After moving in, I quickly realized a cold, hard truth: this ain't gonna happen overnight. What was once enough to decorate an entire apartment could barely fill two rooms in my new place. It was time to prioritize and consider three important questions: what items did I need, what rooms did I use the most, and what was my budget?

Focusing My Efforts

Starting out, I only had the budget to perfect three rooms, so I strategically focused my efforts on the spaces that I used the most: my sunroom-slash-living room, my kitchen, and also my guest bathroom. After I narrowed down my priorities, I made a list of "to-dos," including items like repainting the walls, getting decorative accents to fill a bookcase, and buying a new shower curtain. Then, I ever so slowly started checking them off my list.

Embracing the Process

I'm now going on four years in the house, and it has definitely come a long way since those very first few weeks. The sunroom-slash-living room is complete as well as the guest bathroom, but the kitchen still has a couple items patiently waiting to be marked off. Coming to the realization that designing a home is far from a linear process has been one of my biggest takeaways. It evolves as my priorities change and mature.


I've learned that the goal really isn't to finish a room. It is to appreciate the work it takes to make a space your own and to enjoy the process rather than to wish it away. There are still days where I catch myself thinking, "If I just had a rug in here, I would be so much happier with this room." But these thoughts are fleeting because I know that I will get there in time. Loving my house at every stage has been quite the experience, but I can say now that patience has helped me to cherish my in-the-works home more than I ever thought I could.

Bardstown residents: we do water damage restoration!

10/27/2016 (Permalink)

SERVPRO of Bullitt & N. Nelson Counties

Bardstown residents and nearby residents; SERVPRO of Bullitt & N. Nelson Counties is prides itself in being fast at responding to your call for water damage in Bardstown, Springfield, Coxs Creek, and nearby cities. We can usually be at the site within 45 minutes after taking your call!

If you have a flooded basement, call SERVPRO of Bullitt & N. Nelson Counties! We will take some pertinent information to assess your situation before we leave the shop so we can be prepared for your disaster.

Once on site, we gather more information, signatures, and photos of the damage. We use these photos to help us and the insurance company so we be sure to put your home back Like It Never Even Happened!

Call us. 502-957-1956

Water Damage Lineup

8/4/2016 (Permalink)

water damage lineup

The sooner you respond to a water emergency on your property, the less the damage will cost you. It only takes 48 hours for mold to grow, which could be a costly disaster to your wallet and possibly to your health if it goes untreated. Go with the team that’s faster to any-sized disaster.


SERVPRO of Bullitt & N. Nelson Counties is here to help! We have specially trained employees for water damage restoration and mold remediation. We service any area in or close to Louisville, Shepherdsville, Hillview, Brooks, Mt. Washington, Bardstown, Springfield, Bloomfield, etc. Call us any time. We are here to take your call 24/7. We have a special emergency crew on standby to go out at a moment's notice. When the technicians arrive, we will let you know the plan of action before we begin work.

Call us! We're here to help! 502-957-1956

Water Damage in Bullitt & Nelson Counties

5/26/2016 (Permalink)


Water! Water! Water! We love water! We use it for nearly everything from cleaning to recreational fun. It's not so fun when it comes unwelcomed in your home or business in the form of a burst water pipe, a failed sump pump, a leaking refrigerator line, or any other form of disaster!

If your business or residence has water damage in Bardstown or nearby areas, Mt. Washington, Shepherdsville, Brooks or Hillview, SERVPRO of Bullittt & N. Nelson Counties is here to help and will be at your place within 2 hours of receiving your call. We also can service areas outside of our usual operating areas.

We work directly with your insurance company and manage the whole job from start to finish. Our professionally trained technicians are skilled in water damage and mold remediation.

Call us! We're here to help. 502-957-1956

Back to Back Water Damage Losses in 2 days!

5/18/2016 (Permalink)


On April 28, 2016, it seemed as if we were struck by Mayhem! Our crews were finishing up a commercial and residential fire jobs.  We had four back to back water losses within a two day period from Bardstown to Shepherdsville!

Our crews quickly responded to each customer within an hour of  receiving their call and promptly scheduled cleanup within a few hours after talking with the customer. Our crews worked well into the evening hours to ensure each and every customer was serviced and satisfied.

We have a committed team of professional technicians at SERVPRO of Bullitt & N. Nelson Counties that are trained and experienced in commercial and residential water and fire loss and mold remediation.  If you experience a loss, please call our office and Brandi will dispatch a team to you right away! 502-957-1956